Andreea Larisa Dumitru is an experienced professional in the banking sector, currently serving as Channels Services Manager at ING since July 2018, where responsibilities include coordinating team activities, implementing controls in the Sales Area, and managing audit items. Previous roles at ING encompass Quality Assurance Team Lead, Quality and Risk Control Investigator, and Quality Controller, with a focus on monitoring procedural compliance and conducting investigations into fraud suspicions. Earlier experience includes various positions in accounts administration and retail support, beginning with Lugera The People Republic Romania as a Retail Accounts Support Clerk. Andreea holds a Master’s degree and a Licentiate degree in City/Urban, Community and Regional Planning from the University of Bucharest.