Gabriela Ciuca is a seasoned professional with extensive experience in process management and lean methodologies. Currently serving as the Global Process Management Lead and previously as a Senior Process Management Consultant at ING since August 2017, Gabriela has developed a robust skill set in optimizing business processes. Prior to this role, Gabriela worked at Raiffeisen Bank International AG as a Lean Process Expert from March 2014 to July 2017 and held multiple positions at Raiffeisen Bank Romania from September 2010 to February 2014, including Lean Process Expert, Lean Network Manager, and Branch Manager. Gabriela holds a Master’s Degree in Financial Analysis and Valuation and a Bachelor's degree from the Academy of Economic Studies.