Klaas Jan Wieringa is an experienced IT leader with a diverse background in project management and team leadership within the financial services sector, particularly at ING. Currently serving as the IT Area Lead for various domains including Credit Risk, Investments, and Channels, Klaas Jan has delivered significant projects, such as the implementation of a global contact center based on Twilio. Previous roles include Team Manager at ING Direct Italia, where an agile methodology was introduced, and extensive experience at ING Nederland managing scrum teams focused on security solutions for internet banking. A proven track record in managing large and strategic internet projects, as well as substantial involvement in Business Intelligence and CRM implementations, complements a strong foundation in technical physics from the University of Groningen.