Liena Costers

Liena Costers is a Senior Consultant at Harmony Group since July 2021 and currently serves as a Customer Journey Expert at ING. Previously, Liena worked as a Functional Business Analyst at Acerta from July 2021 to March 2023 and as a Project Consultant at MetiSelect from November 2020 to June 2021, focusing on solving core organizational problems and enhancing business efficiency. Additional experience includes a role as a Junior Consultant at EIT Food in early 2020 and as a Festival Assistant at Live Nation Belgium in 2019. Liena holds a Postgraduate Degree in Advanced Business Management with a focus on International Management from UC Leuven-Limburg and a Bachelor's degree in Office Management, specializing in event and project management from the same institution.