Wout Kooijman is a project manager specializing in Contact Centre Analytics and GenAI within Global COO Analytics. They have held roles at ING as a Senior Data Scientist and Scrum Master in the KYC and Financial Crime domains, focusing on building machine learning applications at scale. Wout's experience includes serving as a field technician at Student Aan Huis and various leadership roles in the Awesome IT committee. They earned a Bachelor of Science and a Master's degree in Artificial Intelligence from the University of Amsterdam.
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