Angel Pena

Angel Pena has extensive experience in program and system support, currently serving as Lead MSP Support Specialist at InGenesis, Inc. since August 2016, where responsibilities include providing guidance to employees and ensuring effective communication between clients and internal/external teams. Prior roles include service coordinator at Alamo Area Council of Governments, care coordinator at Mosaic, and adult protective services facility investigator at Texas Department of Family and Protective Services. Angel also has a strong customer service background, having worked as a senior customer service representative at American Residential Services. Angel holds a Bachelor of Arts in Psychology from The University of Texas at San Antonio and an Associate's degree in Psychology from Northwest Vista College.