Jose Porcell

Jose Porcell is an experienced professional in customer support and success, currently serving as a Senior Customer Success specialist at Ingenio since July 2016. Jose has a diverse background, having previously worked as a Customer Support Specialist at Insightly and Zoosk Inc., where support was provided to a large community of 27 million active members in multiple languages. Prior experience includes roles at Zynga as a Fraud Analyst and in Customer Service Relations, and various customer service positions across companies such as MarketTools, Fawcette Technical Publications, and Excite@Home. Jose holds an AA degree in General Education and has completed certifications in A+ and MCTS, alongside an Associate Arts degree in Computer Information Systems.