Ingle International
Kesha Farrell has extensive experience in the insurance and customer service sectors, currently serving as the Business Engagement & Agent Services Manager at MSH Americas since December 2015. Kesha has held multiple roles within MSH Americas, including Member Engagement Supervisor and Contact Centre Team Lead, where responsibilities included providing direction and guidance to contact center representatives to meet organizational goals. Prior experience includes a role as Customer Service Representative at Combined Insurance United States and as an Insurance Representative at Primerica.