Carissa Koeller

Carissa Koeller has extensive experience in customer service and relations, currently serving as Customer Service Manager at Ingram Barge Company since February 2009, where responsibilities include communication management, job number creation, billing, and departmental liaison activities. Prior to Ingram, Carissa held the position of Customer Relations Manager at Pulte Homes, achieving a significant increase in customer satisfaction and receiving a Yearly CRM Customer Satisfaction Award. Carissa began their career at First National Bank as a Teller and also interned as a Customer Relations Manager at Pulte Homes. Educationally, Carissa earned a Bachelor's degree in Business Marketing Management from Western Illinois University in 2006.