SoJung Ham is a Sr. Product Designer at Ingram Micro since July 2023, with a strong background in product design and user experience. Previously, as a Product Designer at Podium from January 2022 to December 2022, SoJung collaborated with cross-functional teams to significantly improve processes, achieving an 80% reduction in support tickets and generating $12,000 in revenue within two weeks of launching an estimates tool. As a Product Design Intern at Reddit, Inc. in the summer of 2021, SoJung contributed to developing tools for the creator community. Earlier, SoJung gained experience as a Graphic Designer for Arts at Michigan and as a Graphic Design and UI/UX Intern at Academic Innovation, focusing on visual communications and user experience. SoJung holds a Bachelor of Science in Information with a concentration in User Experience Design from the University of Michigan.
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