Vítor Freire

Vítor Freire is a seasoned professional with extensive experience in customer service and technical support within the food and beverage industry. Currently serving as a Senior Customer Service Analyst at Ingredion Incorporated since December 2019, Vítor specializes in import processes, order-to-cash coordination, account management, and customer experience enhancement. Previous roles include Customer Service Analyst and Sales Intern at the same company, where Vítor managed customer inquiries, order programming using SAP, logistic coordination, and dashboard development in Power BI. Prior to Ingredion, Vítor gained laboratory experience at TÜV SÜD and Proaroma Indústria e Comércio Ltda, focusing on quality analysis, research and development of food flavors, and quality control processes. Vítor holds a degree in Industrial Chemistry from Unifesp and has completed studies in Food Technology and Technical Chemistry.