Michael Lopez

Michael Lopez has a diverse work experience spanning multiple industries.

Michael currently holds the position of Senior Operations Manager at Inhabitr, starting in June 2023.

Prior to this, they worked at Carvana from May 2021 to July 2023, initially as a Team Lead in Market Operations and later as a Customer Advocate II in Field Operations. During their time at Carvana, they successfully led daily operations, launched a new market location with a significant sales volume increase, and managed a team of 12 Customer Advocates.

Before Carvana, Michael worked at Deliv from October 2017 to August 2020 as a Community Retention/Operations Coordinator, where they led an operations team and managed delivery logistics across multiple markets in the US. Michael also played a key role in onboarding and retaining over 250 drivers.

Prior to that, they worked at Doorman from October 2015 to September 2017 as an Operations Manager and Recruitment and Retention Manager, overseeing warehouse operations, driver recruitment and training, and developing inventory control systems.

Earlier in their career, they served as an Operations Team Lead at KiwiCo, Inc. from October 2014 to June 2015 and as a Team Lead-Mentor/Advance Repair Representative at Comcast from August 2010 to November 2012, providing technical support and mentoring new employees.

Overall, Michael has extensive experience in operations management, team leadership, logistics, customer advocacy, and recruitment in various industries.

Michael Lopez holds a Bachelor of Business Administration - BBA degree with a specialization in Business Administration and Marketing from San Jose State University. In addition to their degree, they have obtained various certifications, including a Certificate in Warehouse Management: Inventory, Stock and Supply Chains from Alison - Empower Yourself, and a Diploma in Operations Management (Ops) from the same institution. Michael has also completed courses in Customer Service: Working in a Customer Contact Center, Effective Listening, Jodi Glickman on Pitching Yourself, Productivity Tips: Finding Your Productive Mindset, Strategic Thinking, The Six Morning Habits of High Performers, and Tips for Working Remotely, all from LinkedIn. Additionally, Michael Lopez holds a California Licensed Salesperson certification from the California Department of Motor Vehicles.