Natalia Ortiz is an accomplished professional with extensive experience in operations and customer experience management across various industries. Currently serving as the Vice President of Operations & Customer Experience at Inhabitr since March 2020, Natalia previously held the role of Director of Operations & Customer Experience within the same company. Prior to Inhabitr, Natalia worked at Wayfair as a Vendor Performance Manager from September 2017 to February 2020, and at New Balance as a Supervisor in Customer Operations & Account Management for a brief period in early 2017. Natalia's career began at Rue La La, where a decade of experience included roles such as Manager of Customer Service & Drop Ship Operations and Senior Customer Service Analyst. Additionally, Natalia worked as Operations & Office Manager at LifeAccess from 2004 to 2007.
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