Maria Stephanie possesses extensive experience in customer success, marketing, and business development. Currently a Customer Success Manager and previously a Marketing Executive at ClassPoint since June 2021, Maria has effectively contributed to customer relationship management. Prior experience includes a role in business development at Gigamon, enhancing network visibility and analytics solutions from June 2020 to 2021. As a Team Leader in Operations at Concentrix from January 2019 to May 2020, Maria successfully led sales teams, ensured performance metrics were met, and maintained high service standards. Previous roles at SalesPond involved campaign management and team leadership, focusing on developing sales strategies and enhancing team performance from 2016 to 2018, and earlier positions at PT Quantum Media Communications Indonesia highlighted expertise in contact center management.
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