Damien Aguilar

Damien Aguilar is an experienced operations manager with a strong background in customer service and team leadership. Currently serving as Operations Manager at Inktel Contact Center Solutions since February 2021, Damien oversees the Jackson Hewitt program, ensuring accurate payroll for agents. Prior roles within Inktel include Operations Supervisor, working with significant accounts such as the Florida Department of Health and Walmart, where team motivation and caller care were prioritized. Damien's career also includes leadership positions at Go T&T, AAA National, Ultimate Staffing, OptumRx, Sears Home Improvement Products, AccessOnTime, and First Advantage SafeRent. A graduate of Herzing University with a Bachelor of Science in Business Administration, Damien has consistently demonstrated a commitment to operational efficiency and customer satisfaction.