Rob van Egdom

Rob van Egdom is a seasoned professional with extensive experience in functional application management and technical analysis. Currently serving as a Senior Functioneel Applicatiebeheerder at Stichting Inlichtingenbureau since November 2017, Rob focuses on enhancing the GGk application and implementing customer-centric improvements. Previously, Rob worked at KPN Internet for a decade in various roles, including Technical Analyst and Team Coordinator, overseeing quality in multi-channel contact centers and managing service levels. Rob's earlier experience includes positions in content management and website design at TweakDSL and Planet Webstudio. Rob holds a degree in Mediatechnology from Amsterdam University of Applied Sciences, complemented by relevant educational background in Economics and Administration.