Wilson Blois

Wilson Blois has a diverse work experience spanning several companies and roles. Wilson began their career as a Technician in Informatics at EPCOM Eletrônica from 2005 to 2009. After that, they joined Hospital Santa Casa de São Paulo as a Helpdesk Support, where they performed computer maintenance, software installation, and network configuration until 2012. Wilson then joined IBM Brasil as a Support Analyst, providing technical assistance to executives and the administrative team. Wilson also developed systems using Auto HotKey and conducted training for new members. Wilson worked at IBM Brasil until 2017.

Following their time at IBM, Wilson moved to TIVIT, where they took on multiple roles. From 2017 to 2019, they worked as a Support Technician, providing IT support to healthcare and banking clients and focusing on incident resolution and information integrity. Wilson also played a key role in a Agile project aimed at reducing incident rates. From 2019 to 2020, Wilson worked as a Junior Process Analyst, creating work shifts, analyzing service levels, and presenting call center management metrics. Wilson then advanced to the role of Senior Process Analyst from 2020 to 2021, where they developed macros to analyze service levels and presented key numbers related to Call Center management.

From 2021 to 2022, Wilson worked at TIVIT Labs as a Scrum Master, responsible for ensuring the implementation of Scrum practices, resolving impediments, and supporting the Product Owner. Wilson managed Agile software development and innovation projects, utilized Jira for managing demands, and facilitated Scrum ceremonies.

Most recently, Wilson joined Inmetrics in 2023 as a Product Owner, although the specific details of this role are not provided. Overall, Wilson's work experience reflects strong technical skills, experience in Agile methodologies, and a focus on team collaboration and project delivery.

Wilson Blois earned a Post-Graduation degree in Project Management in IT aligned with PMI from Universidade Metodista de São Paulo between the years 2018 and 2020. Prior to that, they completed their Bachelor's degree in Systems Analysis and Development from Centro Universitário Sant'Anna from 2011 to 2014.