Michelle L.

Michelle L. is a seasoned professional with extensive experience in customer success and project management across various industries. Currently serving as Managed Services Director for EMEA at InMoment since October 2019, Michelle plays a pivotal role in enhancing client experiences. Prior to this, a significant tenure at IBM from April 2008 to September 2019 included roles such as Senior Executive Partner in Client Success and Program Director, focusing on talent management and employee engagement solutions. Previous experience includes freelance project management, teaching courses in project management, and positions at Tech Data and Accenture. Michelle holds a Master's degree in Information Management and Systems and a Bachelor’s degree in Arts from Monash University.