Tonia Brower

Tonia Brower is an experienced professional with a diverse background in network operations and customer support. Currently serving as a Network Operations Center (NOC) Technician at InMoment since May 2020, Tonia effectively resolves complex technical issues and collaborates cross-functionally to improve processes. As the Owner and Operator of Smallworld Exscape & Productions since January 2009, Tonia manages specialty and group travel, event coordination, and marketing. Previously, Tonia held roles such as Operations Analyst at ARTECH INFORMATION SYSTEMS, Senior NOC Customer Care Analyst I at InterNap Inc, and ITS Support Tech II at Ryla Teleservices, performing critical support and coordination during IT outages. Tonia's career began with various technical and customer support roles, including positions at Hewlett-Packard and Nationwide Credit, Inc. Tonia holds two associate degrees in Business Administration from Brannell Business College.