Layan Shanti

Layan Shanti is a Project Manager at InnoCaption, where responsibilities include building a customer support function through automation technology, managing project timelines, and facilitating internal communication among stakeholders. Previously, Layan served as a Technical Program Manager at Katzkin Leather Inc., managing multiple projects within a fast-paced environment, and as a Web Data Engineer at Import.io, focusing on data extraction and governance. Experience also includes roles at PriceSpider as a Senior Technical Project Manager and Implementation Specialist, where Layan oversaw onboarding processes and ensured project delivery excellence. Earlier roles include Technical Support at myBookingPal and Contact Center Supervisor and ISP Technical Advisor at Zain Jordan. Layan holds a Bachelor's degree in Computer Engineering from Hashemite University.