Phelipe Heron

Phelipe Heron has over six years of experience in Business Intelligence and Social CRM, currently serving as Supervisor BI at Innocean Worldwide Brazil since March 2019, focusing on clients Hyundai Motor Brasil and Hyundai CAOA. Prior to this role, Phelipe worked as an Analista de BI e Social CRM/Monitoramento with the same clients. Phelipe's previous experience includes a role as Analista de Social CRM e Monitoramento at PPR LIVE DIGITAL, where responsibilities involved analyzing digital mentions, preparing reports on SAC 3.0, and monitoring brand competitors. Earlier experience at RIOT also involved Social CRM and monitoring. Phelipe holds a degree in Comunicação Social - Relações Públicas from FAPCOM, completed in 2018.