Susan Ortiz

Susan Ortiz is an experienced professional with a diverse background in account management and healthcare solutions. Currently serving as the Account Management Director at Innova Solutions since July 2025, Susan is adept in sales, revenue cycle management, and denial management, along with leading the Women's Initiative Network. Prior roles include Account Manager at ComforceHealth, where Susan contributed to transforming revenue integrity solutions, and positions at MedKoder, On Assignment HIM, and Kforce that involved national account management and recruitment for healthcare professionals. Susan's early career includes sales consulting at Verizon and managing roles at Bath and Body Works. Susan holds a B.S. in Business Management from the University of Tampa.