Erika Angot

Customer Support Administrator at Innovasea

Erika Angot has a diverse work experience spanning over 10 years. Erika began their career as a Staff Assistant at Halifax Regional Municipality - All Weather Sports Field in 2006. Erika then joined The Home Depot in 2000 as a District Change & Learning Specialist, where they focused on facilitating sales, operational, and coaching courses for employees and managers. In 2011, Erika worked at Research In Motion Halifax as an Organizational Development Employee Rep, where they provided consulting and advice to leaders and developed HR programs. In 2012, they became the General Manager & Coach at Curves, where they managed operations, coached staff, and generated new memberships. Erika is currently working at Innovasea since 2013 as a Customer Support Administrator, where they are the main point of contact for customer equipment returns and manages contracts and inventory.

Erika Angot has a diverse education history with a focus on psychology, human resources, and business. Erika attended J.L Ilsley High School from 1993 to 1996 and obtained a Business Diploma with a field of study in Accounting. Later, they enrolled at Saint Mary's University, where they pursued a degree in Psychology and Human Resources from 1999 to 2015. Although the degree name was not provided, their academic focus was on the intersection of psychology and human resources.

In 2019, Erika Angot returned to Saint Mary's University to earn a Certificate in Managing Human Resources, specializing in Human Resource Management. Erika also obtained several additional certifications related to human resources, including Human Resources Fundamentals and Emerging Trends in Human Resources, both from Saint Mary's University. These certifications were obtained in 2019. Furthermore, they acquired a Certificate of Completion in Administrative Human Resources from Udemy in November 2018 and a Strategic Human Resources Certificate of Completion from Open2Study in the same month.

Erika Angot has also pursued professional development outside of the human resources field. Erika obtained certifications in various areas such as business writing principles from LinkedIn in October 2018 and Essential Skills for Leading Change from Excellence in Manufacturing Consortium in July 2016. Erika also completed courses in subjects like facilitation skills for manufacturers, Advanced Excel for a manufacturing environment, and business growth and profitability from Excellence in Manufacturing Consortium.

Regarding first aid and safety certifications, Erika Angot received a Standard First Aid AED CPR "C" from Saint John Ambulance Service in January 2018. Erika completed a course on Transportation of Dangerous Goods Regulations from ATLAS Compliance Limited in February 2017, and another course on the Transportation of Dangerous Goods by Air (IATA) Regulations from the same institution in February 2014. Additionally, they received a CPR/AED Level C certification from St. John's Ambulance in February 2012. Erika obtained a Standard – CPR / AED / First-Aid Certification Course from St. John Ambulance Canada | Ambulance Saint-Jean in January 2022.

There is also a mention of a Cleveland Clinic Certificate, but the institution is not provided.

Overall, Erika Angot has a strong academic background in psychology and human resources, with a focus on managing human resources. Erika has also pursued various professional development opportunities and holds certifications in areas such as business writing, facilitation skills, and first aid.

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Previous companies

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Timeline

  • Customer Support Administrator

    November, 2013 - present