Donna Quarrell

Donna Quarrell is an experienced professional in service delivery and operations management, currently serving as Head Of Service Delivery at Innovation Group UK since June 2016. In this role, Donna oversees UK Property operational processes, implements technological solutions, and manages remote teams to ensure compliance with client service and contractual SLAs. Prior to this position, Donna held roles as Operations Manager at Innovation Property (UK) and Project Manager at Aviva, where significant achievements included the recovery of a failing operation and the implementation of a new operating model. Additional experience includes management positions at Asprea and Carillion, emphasizing leadership in high-pressure environments and strategic planning initiatives. Donna's educational background is from Maltby Comprehensive, completed between 1992 and 1997.