Alma Suvic

Client Success Operations Manager at Innovation Refunds

Alma Suvic has a diverse work experience spanning multiple industries.

From 2022 to the present, they have been working at Innovation Refunds, starting as a Client Success Champion and then progressing to become a Client Success Team Lead. Currently, they hold the position of Client Success Operations Manager.

In 2021, Alma worked at Kindred Hospital Rehabilitation Services as a Case Manager from March to July.

Their role prior to that was at MercyOne, where they served as an Admissions Associate from October 2020 to July 2022.

From September 2019 to July 2022, Alma worked at Wells Fargo, initially as a Home Preservation Specialist and later transitioning to the role of Consumer Loan Underwriter.

Their work experience also includes a role as a Childcare Worker at Burn Boot Camp from October 2020 to March 2021 and as a Sales Associate at DSW Designer Shoe Warehouse from March 2017 to January 2018.

Additionally, Alma worked as an Admissions Coordinator at Select Specialty Hospital from November 2015 to September 2017. Before that, they served as a Program Coordinator at REM from July 2015 to November 2015. Alma had a brief stint as a Direct Support Professional (DSP) at REM Iowa from June 2015 to July 2015.

Their earliest documented role was as a CWES Specialist at Quakerdale from October 2014 to July 2015.

Overall, Alma Suvic has accumulated extensive experience in client success, case management, admissions, loan underwriting, childcare, sales, and program coordination throughout their career.

Alma Suvic attended the University of Northern Iowa from 2009 to 2012, where they pursued a degree in Criminology. Alma then continued their education at the same university from 2013 to 2015, specializing in Social Work and obtaining a degree in the same field.

Links

Timeline

  • Client Success Operations Manager

    December, 2022 - present

  • Client Success Team Lead

    September, 2022

  • Client Success Champion

    July, 2022