Tracy Beauchamp

Tracy Beauchamp has over 15 years of work experience in customer service, administrative support, and technical support roles. In 2020, they began working at Innovative Health LLC as a Customer Relations Manager and Customer Relations Specialist. Tracy also worked as a Technical Support Representative at Hayward Industries, Inc., where they served as the primary point of contact for internal and external customers who needed technical product assistance. From 2016 to 2020, Tracy worked at Zimmer Biomet as a Customer Service Team Lead and Customer Service Representative. From 2014 to 2016, they worked as a Service Coordinator at Trane. From 2011 to 2014, they worked as an Administrative Assistant at Harshaw Trane. Finally, from 2004 to 2011, Tracy worked at Trane as a Home Depot Specialist, Office Administrator, and Administrative Assistant.

Tracy Beauchamp obtained their Bachelor of Science in Business Administration from Indiana Wesleyan University between 2005 and 2008. In July 2020, they obtained certifications in AC Motors and Basic Electricity from The Association of Pool & Spa Professionals, Greater Houston Chapter. Tracy also obtained certifications in Communication Foundations, Creating Positive Conversations with Challenging Customers, Customer Service: Working in a Customer Contact Center, De-Escalating Intense Situations, Electronics Foundations: Fundamentals, Google Calendar Essential Training, Google Docs Essential Training, Google Drive Essential Training, Google Hangouts Essential Training, Google Meet Essential Training, Learn Salesforce 2017: Lightning, Negotiation Skills, Teamwork Foundations, and Time Management Fundamentals from LinkedIn.