Richard Pelster

Richard Pelster has extensive experience in management and customer service, currently serving as Site Manager at IST Management Services since August 2014, overseeing a team of 4 employees and providing support to over 700 employees across various operational areas. Prior to this role, Richard held the position of Office Support Lead at Elsevier for 25 years, supervising 5 employees and delivering services to more than 800 employees. Richard has also completed training at both Elsevier and IST, enhancing managerial and operational skills.