Antonio Covino

Contact Center - IT Helpdesk Team Lead & Service Coordinator at Innovaway

Antonio Covino has a diverse work experience in various customer service and technical support roles. Antonio began their career in 1998 as an Italian Language Assistant at the Ministry of Education. In 2004, they worked as a Switchboard operator and Export Manager's secretary at Diffusione Orologi. Antonio then moved on to work as an IT Helpdesk operator at ClientLogic, providing technical support to British Telecom home users and Iomega device users. Antonio also worked as an After Sales Representative at Maxtor Ireland, where they handled requests for returning defective hard disk drives. Antonio later joined RBS - Retail Banking Services as a Call Center operator, providing telephone support on the online banking platform. Currently, Antonio is working at Innovaway as a Team Leader and Service Coordinator in multilingual IT Help Desk or Customer Service environments for international clients.

Antonio Covino attended Università di Napoli L'Orientale from 1994 to 2001, where they earned a Laurea Magistrale LM in Lingue e letterature straniere, generale.

Location

Campania, Italy

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Innovaway

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Il Gruppo Innovaway eroga servizi ICT per le aziende supportando clienti che operano in diversi mercati nei processi di digital transformation. Ha consolidato partnership di tipo tecnologico con realtà nazionali ed internazionali per la Consulenza Informatica


Headquarters

Napoli, Italy

Employees

501-1,000

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