Mara Zampolli

Mara Zampolli is an experienced professional in the banking and customer service sectors, currently serving as Operation Delivery Manager at Innovaway since November 2021. Previously, Zampolli held multiple leadership roles, including Supervisor and Team Lead for customer service, enhancing operational efficiency and coordinating teams at Innovaway. Prior experience includes serving as Team Leader at Covisian and Olisistem Start, and as a Team Leader for a banking call center at CALL & CALL Holding SpA, where responsibility included managing inbound customer service teams. Zampolli began a career in banking and finance with roles in customer care and back office operations at BFS Banking & Financial Services SpA and Experian, providing customer support and managing finance-related requests for major banking institutions.