Ancy Chacko

Ancy Chacko is an experienced IT professional currently serving as an IT Service Manager at Innovo Group since September 2023. Prior to this role, Ancy held positions including Service Delivery Coordinator at EHSUAE from May 2020 to September 2023, and ITIL Analyst at CNS Middle East, where responsibilities included the implementation of ITIL processes for the Ministry of Health and Prevention. Ancy's background also includes experience as a Change Manager at Cognizant Technology Solutions, focusing on change management processes and cost reduction through the decommissioning of legacy applications. Ancy began the career as an Incident Manager at Wipro from April 2012 to April 2016. Academic qualifications include a Bachelor of Science in Computer Science and a Master of Business Administration in Information Technology from institutions affiliated with D.Y. Patil Pratishthans in Pune.