Kelsey Ruml

Kelsey Ruml is a seasoned professional in customer success and project management, currently serving as a Customer Success Manager at Intradiem since November 2023. Prior to this role, Kelsey spent over seven years at Innovative Systems LLC, progressing from Project Manager and Manager of Professional Services to focus on tailored support and software product adaptations for clients. Kelsey began a career in software support at CHR Solutions, working as a Software Activations CABS Specialist, ensuring client satisfaction during system conversions. Kelsey holds a Bachelor of Science degree in Criminal Justice and Corrections from the University of South Dakota.