Alexander Tikhomirov

Alexander Tikhomirov has a solid work experience in the field of technical support and customer service. Alexander worked as a Technical Support Specialist at Inovatec Systems since February 2021. Prior to that, they were a Customer Support Engineer at Veeam Software from May 2019 to September 2020, where they responded to customer requests and provided accurate information on products and services. From October 2017 to May 2019, they worked as a Customer Support Engineer at mountaintop systems, troubleshooting and resolving customer issues and providing training and assistance. Alexander also gained experience as an Information Technology Support Engineer at Credit Bank of Moscow from October 2012 to February 2015, ensuring operational availability of hardware and software. Additionally, they worked as a Technical Support Engineer at National Reserve Bank from April 2006 to October 2012, where they provided the first point of contact for inquiries, supported computer systems, and participated in technical launches of new offices. Alexander Tikhomirov also has a background as a Graduate Student at Deakin University from July 2015 to March 2017.

Alexander Tikhomirov holds a Master's degree in Information Technology / Networking and IT Services, which they obtained from Deakin University between the years 2015 and 2017. Prior to that, they pursued an Engineer's degree in Information Technology at Moscow Power Engineering Institute (Technical University) from 2000 to 2006. Additionally, they have obtained several certifications including a Data Science Professional Training Course from Practicum USA in July 2022, a Learn Python 3 Course from Codecademy in October 2021, and a certification in Querying Microsoft SQL Server with Transact-SQL from Udemy in June 2021.