Asad Kibrya

Head of Upsell and Customer Support at InovioTech

Asad Kibrya has worked in various roles within the customer support field. Asad started their career as a Sales Executive at Touchstone Communications in 2011. Asad then moved on to work as a Customer Support Executive at ITSec Pvt Ltd from 2012 to 2014. In 2015, they worked as a Senior Officer at TradeKey before transitioning to Sr Customer Support & Design Specialist at Digitonics labs (Pvt.) ltd from 2015 to 2016. Asad then worked as a Senior Manager Customer Support at CubeXS Weatherly (Pvt) Ltd. In 2017, they joined Digitonics labs (Pvt.) ltd again, this time as a Senior Customer Support Executive and later as an Associate Manager from 2018 to 2019. In 2019, they became the Head of Customer Support Services at Digimatic and then moved on to become the Head Of Customer Support at The TechClone in 2021. From 2021 to 2023, they worked as an Assistant to the Vice President of Support & Compliance at SwitchBytes Pvt Ltd. Currently, they hold the position of Head of Upsell and Customer Support at InovioTech Pvt Ltd.

Asad Kibrya's education history includes obtaining a Bachelor's Degree from Karachi University. Additionally, they completed their "A" Levels at Sarghodian Spirit Public Boarding College, where they had also previously completed their "O" Levels.

Apart from their academic qualifications, Asad has an additional certification in Ensign Communique (Customer Satisfaction) from Ensign Communiqué, Shaheen Foundation PAF. However, specific details such as the month and year of obtaining the certification are not provided.

Links

Previous companies

Touchstone Communications logo

Timeline

  • Head of Upsell and Customer Support

    February, 2023 - present

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