Ronniece Drake-Deshields

Ronniece Drake-DeShields has a strong background in IT support and troubleshooting, with experience at companies such as Input 1, Wells Fargo, Verizon, and Discover Financial Services. They have a degree from St. Petersburg College and have excelled in roles such as Account Adjust Specialist, IT Specialist, IT Support Specialist, and Help Desk Specialist. Their experience includes managing IT ticketing systems, providing technical support to users, and training staff on hardware and software programs. They have a proven track record of forming strong relationships with stakeholders and effectively resolving technical issues in a timely manner.