InsideDesk
Marina Benedetto is a dedicated professional with a diverse background in client success and various customer service roles. Currently serving as a Client Success Manager at InsideDesk since August 2022, Marina has also worked as a Dental Office Receptionist at Prestige Dentistry since February 2020, where responsibilities include managing accounts receivable and payable along with a solid understanding of explanation of benefits (EOBs). Previous positions include Medical Front Office Receptionist at Palm Harbor Premier Dental, where daily management tasks and patient customer service were emphasized, and roles in the hospitality industry, including Lash Consultant at Amazing Lash Studio and Server at Del Frisco's and Carmellas Cafe, showcasing strong interpersonal and organizational skills. Marina's educational pursuits include studies at St. Petersburg College and prior coursework in Fashion Merchandising and General Studies.
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InsideDesk
Did you know that approximately 55% of the total dental billing processing cost for a dental support organization (DSO) or dental practice is tied to the time that is wasted waiting in the call queues of monolithic insurance companies, rectifying claim submission errors and handling claim appeals? InsideDesk has developed solutions to help professionals handling the Revenue Cycle Management (RCM) function of a dental practice or DSO to easily automate the claim follow up process so they can spend their time doing what they enjoy more. Armed with InsideDesk's EOB data intelligence reports, dental billing professionals can maximize payer collections and make their providers happier by boosting their monthly income. The RCM team of a DSO servicing 450 dental practices across 18 U.S. states currently saves over 80,000 minutes per month by using InsideDesk. The InsideDesk leadership team comprises of a practicing dentist with over 20 years of clinical experience, a former DSO industry executive who understands the challenges of scaling operations in an M&A intensive organization and enterprise software industry veterans including one who built a product that is currently used by over 14,000 dental practices.