Alissa Delafuente

Alissa DeLaFuente is an experienced Operations Support Coach at InsideTrack, where responsibilities include providing technical support for Salesforce, facilitating training, managing social impact surveys, and assisting with user acceptance testing. Prior to this role, Alissa held positions as a Student Success Specialist and Coach, and as a Loan Support Specialist at Peoples Bank, showcasing a strong background in coaching, technical support, and administrative tasks. Alissa's career also includes experience as a Student Completion Coach at Whatcom Community College, an English Composition Instructor at Western Washington University, and additional roles focused on student support and outreach across multiple educational institutions. Alissa holds a Master of Fine Arts in Creative Writing from Western Washington University and a Bachelor of Arts in English Language and Literature from the University of Arizona.