Katie Yianni

Director Of Operations at Insight Executive Group (IEG)

Katie Yianni is an experienced operations leader with a demonstrated history in various management roles across multiple organizations. Currently serving as Head of Operations at Insight Executive Group since July 2021, Katie has previously held the position of Operations Manager at both Insight Executive Group and TLScontact. Prior to this, Katie worked at LanguageLine Solutions for over a decade, advancing through roles such as Head of F2F Operations, Operations Analyst Manager, and Recruitment Team Leader. Throughout their career, Katie has focused on streamlining processes, enhancing service delivery, optimizing talent acquisition, and ensuring compliance with company policies. Earlier experience includes a role as Payment Operations Officer at Coutts, where Katie managed payment processes and team workflows.

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London, United Kingdom

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Insight Executive Group (IEG)

Insight Executive Group is a highly successful, boutique recruitment consultancy that specialises in Facilities Management, Procurement & Commercial Management, Digital Technology, Property & Estates Management and Governance recruitment in both the public and private sectors. To our customers, we are seen as a radically different consultancy; our ethical and bespoke approach puts long-term relationships with clients and candidates at its core. Having evolved out of a long-established management consultancy, we have found our niche by applying their “trusted partner” approach to recruitment. We utilise our trusted network to quality check candidates and to provide recommendations who will excel at surpassing our clients’ needs. The hard-selling, quick-profit transactional practices for which corporate recruitment has become infamous are a far cry from what we pride ourselves in doing. Since our inception in 2015, our ongoing success has facilitated steady growth. We’ve consistently achieved over 30% increase in staff and turnover year-on-year. Our growth model is all about stability and sustainability – we expand in areas we excel in so that we can continue to ‘disrupt the acceptable’ across our specialisms. All whilst embracing a trust-based working environment that offers flexibility, clear commission and rewards, as well as fantastic career progression opportunities.