Katie Yianni is an experienced operations leader with a demonstrated history in various management roles across multiple organizations. Currently serving as Head of Operations at Insight Executive Group since July 2021, Katie has previously held the position of Operations Manager at both Insight Executive Group and TLScontact. Prior to this, Katie worked at LanguageLine Solutions for over a decade, advancing through roles such as Head of F2F Operations, Operations Analyst Manager, and Recruitment Team Leader. Throughout their career, Katie has focused on streamlining processes, enhancing service delivery, optimizing talent acquisition, and ensuring compliance with company policies. Earlier experience includes a role as Payment Operations Officer at Coutts, where Katie managed payment processes and team workflows.
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