Robert Weston is an experienced IT professional with a robust background in technical support and service management. Currently serving as the Service Desk Manager at Insight Global since September 2022, Robert has demonstrated leadership in project management and performance improvement through the development of key performance indicators. Prior experience includes roles as a Technical Support Specialist at The Lovett School, where Robert provided Mac support and problem resolution, and as a Desktop Support Analyst at BlueLinx Corporation, managing significant projects and mobile device security. A seasoned leader, Robert has held various technical analyst and team lead positions at Georgia Pacific, showcasing skills in troubleshooting, escalation handling, and efficient team operations. Robert holds an Associate Degree in Computer Engineering Technology from CHI Institute, supplemented by continuing education at multiple institutions.
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