insight6 is a customer experience (CX) specialist company with a team covering the whole of the UK and Ireland. We are the customer experience experts working with more than 1000 companies. We measure, through our range of CX products, the entire end-to-end customer journey.  The Customer Experience is now the number one business differentiator, making it more important than ever that you provide the best possible service to your customers. 

Our team of Customer Experience Directors (CXD) have a broad range of knowledge and over 615 years of experience improving industry-leading businesses in a variety of sectors. Each CXD has a fantastic knowledge of their local region meaning they can help you to benchmark your business against others within your sector and area. 

With our unique icx6 model we can partner you to map, train and motivate your team to provide an unforgettable customer experience.

insight6

Jonathan Winchester

This department focuses on enhancing customer interactions and satisfaction throughout their journey with the organization.

Customer Experience

This department focuses on gathering and analyzing customer feedback to enhance product offerings and improve overall customer satisfaction.

Customer Insights

This department focuses on analyzing customer feedback and behavior to enhance the overall customer experience.

insight6

Org chart

Teams

Customer Experience

Customer Insights

Customer Experience Research

Offices

insight6

Org chart

Teams

Customer Experience

Customer Insights

Customer Experience Research

Offices

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