Mark Belcher has extensive experience in various leadership roles in the customer service and contact center industry. Mark currently serves as the Chief Customer Success Architect at Inspiro, where they lead the design of contact center solutions for North American clients. Prior to this, they held the position of Vice President of Strategic Alliances and Synergy at Inspiro and Head of Sales and Business Development - US.
Before joining Inspiro, Mark worked as Vice President at SPi CRM and SPi Global, where they were responsible for managing operations, client services, and strategic alliances. Mark also gained experience as the Director of Contact Centers at Ticketmaster Entertainment and as a Manager, HR Business Partner at T-Mobile.
Mark's earlier career includes roles such as Human Resources Manager and GM of Operations at Dish Network, Director of Operations at TeleTech, Director of Operations at Echostar, and Call Center Operations Management at Turner Vision LLC. Throughout their career, Mark has demonstrated expertise in areas such as sales, business development, operations management, and HR.
Mark Belcher attended Concord University, although the start and end years of their education are not specified. No degree or field of study information is provided.
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