Vikas Pandey is an experienced professional in product reliability and technical support, currently serving as Principal Product Reliability and Support at Instabase since September 2021. Previously, Vikas held positions such as Principal Technical Support Engineer at Atlassian and Principal Support Engineer at Aurea Software, where responsibilities included supporting various products in business process management, distributed channel management, and CRM. Vikas also gained valuable experience as Senior Engineer- Product Support at Progress Software, focusing on the Savvion BPM product, and as Software Engineer- Product Support at Savvion. Vikas holds a Master of Computer Applications from BIT Mesra and a Bachelor of Science in Mathematics from St. Xavier's College.
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