Izzy Knopper is an accomplished operational leader specializing in global customer operations, product operations, and technical implementations. They have a proven track record of enhancing customer experiences and driving organizational efficiency, notably scaling the Global Customer Experience organization at JUUL Labs and leading cross-functional automation projects. Currently, Izzy operates as an Operations Management Consultant, addressing key operational challenges for fast-paced businesses, while also serving as the Director of Customer Experience Technology at Instacart. They hold a degree from California State University-Northridge, graduating summa cum laude.
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