Nick Resnik is an experienced professional in customer success, currently serving as the Director of Enterprise Customer Success at Instacart since December 2020. In this role, Nick established a dedicated team focused on enhancing Gross Merchandise Value with retailer partners and developed innovative methodologies such as the Retailer Health Score to address relationship risks. Previous positions include leading the Client Success team at Atrium, where Nick implemented data-driven tools for client health assessment, and holding various roles at Leanplum, culminating in the Senior Director of Global Customer Success. Nick began the career as a Technical Account Manager at Apsalar, Inc. and as a Senior Technical Support Engineer at 3VR. Nick holds a BA in Political Economy of Industrialized Societies from the University of California, Berkeley.
This person is not in the org chart
This person is not in any teams
This person is not in any offices