Installation Made Easy, Inc.
Douglas Brown has extensive experience in management, serving as the Regional Manager for Installation Made Easy, Inc. since March 2022. Prior to this role, Douglas spent over 21 years at Lowe's Companies, Inc., where responsibilities included serving as Assistant Manager from April 2000 to March 2022. Douglas holds a Bachelor's degree in Marketing from Ball State University, earned between 1998 and 2002.
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Installation Made Easy, Inc.
IME provides innovative enterprise software for the home improvement industry. This comprehensive software platform enables retailers to offer a wide range of home improvement products and services to their customers on a nationwide basis, with minimal investment or operational responsibility. IME’s software platform assists contractors in managing a large ticket, complex home improvement project from start to finish, while allowing the retailer to track activity and performance in real time. IME supports this software with a dedicated Call Center, Customer Solutions Team, Compliance Department and Field Operations Team. These home improvement projects are fulfilled by a nationwide network of independent certified contractors who provide marketing, sales, product procurement, delivery and/or installation services using IME’s software platform to ensure a consistent process that delivers real value and the highest levels of customer satisfaction. IME currently supports home improvement programs for a number of leading national retailers, covering a wide array of products including flooring, countertops, HVAC, kitchen and bath remodeling, windows, siding, roofing, water heaters, and water treatment.