Instant Teams is a remote-first, tech-enabled solution building high-quality customer support and operational teams. The remote teams are built with military spouse and underserved talent communities enabling 24/7 support around the globe.

Human Resources

Information Technology

Internet

Instant Teams

The Southern Pines office likely focuses on leadership support and operational readiness in a technical environment.

Southern Pines

Instant Teams' headquarters in Rehoboth Beach, DE, United States

Liza Rodewald

Chuck Brousseau

Erica McMannes

The Customer Service and Onboarding team at Instant Teams ensures seamless integration for new clients and provides continuous support to existing customers. They guide clients through the onboarding process, address inquiries, resolve issues, and offer personalized assistance to enhance customer satisfaction and operational success. This team leverages the unique talents of military spouses and underserved communities to deliver 24/7 global support.

Customer Service and Onboarding

The People Operations and Recruitment team at Instant Teams focuses on sourcing, recruiting, and managing talent to build high-quality customer support and operational teams from military spouse and underserved talent communities. This team ensures efficient talent acquisition processes, manages employee benefits, and maintains optimal people operations to support the company's remote-first, global 24/7 support model.

People Operations and Recruitment

This department manages employee benefits programs and guides staff on eligibility and enrollment.

Benefits Administration

The Customer Experience and Account Management team at Instant Teams ensures seamless interactions and satisfaction for clients by managing client accounts, addressing concerns, and optimizing service delivery. This team works closely with customers to understand their needs and provides tailored support, fostering strong, long-term relationships.

Customer Experience and Account Management

This department focuses on building and maintaining relationships with customers to enhance their experience and satisfaction.

Customer Engagement

This department manages employee leave and disability cases while ensuring compliance with quality standards.

Instant Teams

Org chart

Teams

Customer Service and Onboarding

People Operations and Recruitment

Benefits Administration

Customer Experience and Account Management

Customer Engagement

Employee Benefits Management

Offices

Instant Teams

Org chart

Teams

Customer Service and Onboarding

People Operations and Recruitment

Benefits Administration

Customer Experience and Account Management

Customer Engagement

Employee Benefits Management

Offices

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