Arshad Khan

Arshad Khan is a quality assurance professional with significant experience in customer service and technical operations. Currently serving as a Quality Assurance Coordinator at InstaShop since September 2023, Arshad evaluates customer interactions to enhance service quality and collaborates on improvement strategies. Previously, Arshad held roles at Verizon, including Team Coach and Customer Service Representative, focusing on coaching and delivering effective customer solutions. A background in various customer support functions at upGrad, Concentrix, Firstsource, and airtel showcases Arshad's versatile skills in communication and technical troubleshooting. Arshad holds a Bachelor's degree in Computer/Information Technology from Careers for Engineering Students and has a strong educational foundation from the Indian Community School.