Mark Abdelnour

Mark Abdelnour is an experienced professional in e-commerce fraud management and customer service, currently serving as a Senior E-commerce Fraud Manager at InstaShop since November 2017, where responsibilities include implementing and safeguarding processes for partner shops and ensuring the technical solutions operate effectively. Prior to this role, Mark held various managerial positions in customer service and sales, including Customer Service Manager at Cupola Teleservices and Customer Service Team Manager at Centro Global Solutions. Mark also has a significant background in telesales, having worked as Telesales Manager at BrandRep and as a Telesales Agent at Magic T.V. Box. Mark's career began as a Customer Service Representative at Teleperformance Egypt. Mark holds a Bachelor's degree in English Literature from Ain Shams University.