Sushma Yadav

Sushma Yadav is an experienced quality assurance professional currently serving as a Senior Quality Assurance Tester at InstaShop since May 2020. Previously, Sushma held various roles in quality assurance and technical support, including Senior Quality Assurance Coordinator and Quality Assurance Coordinator at InstaShop, and Technical Support Officer at Concentrix. At Concentrix, Sushma provided support for Intuit QuickBooks, developed data migration strategies, and implemented best practices to prevent data loss. Earlier experience includes work as a Process Associate at Infosys, where Sushma handled technical issues for clients, managed service desk operations, and created knowledge base articles. Sushma holds a Bachelor of Engineering degree in Electrical and Electronics Engineering from AMC Engineering College in India, completed in 2016.