DH

Dominique Harris

Senior Manager, Community Operations at Instawork

Dominique Harris has a diverse work experience spanning various roles and industries.

Dominique currently works at Instawork as a Senior Manager, Community Operations since July 2021. Prior to this role, they served as a Community Operations Manager at Instawork from March 2020 to September 2021.

Before joining Instawork, Dominique worked at Uber as a Community Operations Manager from January 2018 to November 2019. In this role, they led and developed high-performing teams and worked cross-functionally to ensure exceptional customer experiences.

Dominique also gained experience at Grubhub, where they held multiple roles. Dominique served as a Partner Operations Coordinator from August 2015 to November 2017, where they managed employee administration, onboarding coordination, and resource management. Prior to this, they were a Customer Care Team Lead from November 2011 to August 2015. In this role, they supervised a large team, managed operating procedures, and collaborated with senior management on policy and training.

Earlier in their career, Dominique worked at Marge's Still as a Manager from June 2009 to June 2011. Here, they facilitated logistics, managed staff performance, and provided superior customer service in an upscale, fast-paced environment.

Dominique's earliest work experience was at Pathways Partnership, where they served as a Group Facilitator from June 2006 to January 2009. In this role, they coordinated with program directors, handled logistics for college preparation seminars, and demonstrated leadership skills.

Overall, Dominique Harris has a strong background in community operations, team leadership, customer service, and logistics management.

Dominique Harris began their education at The University of Kansas in 2003, pursuing a Bachelor's of Arts in Public Policy Analysis. Their studies at The University of Kansas continued until 2009. In 2019, Dominique decided to further their education by attending National Louis University, where they obtained a Bachelor of Arts in Business Administration, Management, and Operations in 2021. Additionally, Dominique has pursued certifications outside of formal education, including "Developing Self-Awareness" from LinkedIn in September 2019, "Leadership Foundations" from LinkedIn in March 2018, and "Improving Your Focus" from LinkedIn in February 2018. It is worth noting that Dominique also participated in executive education at Uber through Harvard Business School, although specific dates and field of study are not provided.

Links

Timeline

  • Senior Manager, Community Operations

    July, 2021 - present

  • Community Operations Manager

    March, 2020

View in org chart