Michael GUILLET is a skilled IT technician with extensive experience in managing and supporting computer systems across multiple organizations. Currently serving as a Technicien Mac at Institut Français since November 2016, Michael oversees approximately 150-160 users. Previous roles include technician positions at ABC SYSTEMES, iStore | Apple Specialist, and Havas Worldwide, where responsibilities encompassed on-site support, user training, and hardware/software repairs. Michael has demonstrated proficiency in system administration, user support, and project management, with a notable background in Apple product repairs and various IT infrastructures. Having completed a degree in Maintenance Informatique and Réseau from Institut Poly Informatique and additional education in commerce and animation, Michael possesses a solid foundation in both technical and customer service skills.
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